Our Mission and Values

At Accord Creditor Services, compliance, market knowledge and recovery are the foundation of our mission and values. We know that our clients want a qualified agency that exhibits professionalism and fairness at every level of its business practice. With over twenty years of collections experience, our management team posseses a unique perspective and valuable resources to ensure that we meet all of our clients' needs.

Compliance
We believe that ongoing professional training is integral to our method of operations. Our main priority here is to keep our collectors up to date with the new policies and regulations surrounding collections, and give them every resource they need to broaden and improve their professional skills.

Market Knowledge
ACS has extensive knowledge in collecting on commercial telecommunication accounts for the world's largest carrier. We have provided this service throughout the telecommunications industry nationwide.

Recovery
Successful recovery on our clients' accounts ultimately determines how well we are doing our job. We take a consumer-oriented recovery approach by working and listening to consumers to develop a mutually agreeable payment schedule. We believe that this is essential to recover debt successfully and respectfully - treating consumers with a sense of dignity and courteousness in our collection process is necessary to ensuring that we meet our clients' expectations.


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